Frequently asked questions

Our approach is grounded in the principles of thoughtful intelligence. We offer an alternative to the rigidity often found in larger firms, with a client-centric approach that provides personalised attention and flexibility in both services and pricing to accommodate clients with varying budgets and requirements.

Our Bronze, Silver, Gold, and Platinum tiers are simply a guide to the types of packages we offer. We also provide a flexible pick-n-mix service, allowing you to choose exactly which elements you'd like included in your report. From there, we'll create a bespoke package and fee tailored to your needs.

Yes. Our reports are prepared to a standard capable of withstanding scrutiny, and where required, we can provide a witness statement or attend court to give evidence in support of our findings.

We can work with very little information, such as a name and a partial date of birth. It's best to send over everything you have on file, as potential connections can be made from any type of intelligence. Typically, the most useful details are date of birth, full name, known assets, address history, social media, family members, company appointments, and known overseas connections.

Get in touch via our contact form, or by emailing enquiries@satori-intelligence.co.uk. We'll arrange a call, or email you, to discuss your case, and for compliance purposes, we're obligated to understand why the searches are required. Before taking on the instruction, we'll carry out a risk assessment, including a conflict check, before providing you with a proposal and our Terms of Business.

Yes. We conduct all our investigations to the highest ethical and legal standards, fully compliant with relevant laws and regulations, so our clients can instruct us with complete confidence.

Our Director has over a decade of experience working closely with top practitioners from leading legal, insolvency, and corporate firms across the UK, conducting investigations that span from routine matters to highly complex, multi-million-pound cases involving complicated corporate structures, cross-border elements, and high-profile disputes.

Turnaround varies depending on the nature of the instruction, but as a general guide, most enquiries are completed within 2 to 3 weeks. Some matters can be resolved more quickly, while others, particularly complex or multi-jurisdictional investigations, may take longer. Where a deadline applies, whether for a court date, a limitation period, or another time-sensitive reason, we always aim to work to it, and can accommodate urgent instructions where required.

Yes. We conduct investigations both in the UK and internationally, drawing on a global network of in-country agents and sources. See our international investigations page for more detail.

Yes. All instructions are handled in strict confidence, and we comply fully with UK GDPR and the Data Protection Act 2018 in every investigation we undertake.

Yes. We're happy to provide a sample report on request, please get in touch and we'll send one over.

We work with both. Private individuals can instruct us directly, though given the sensitive nature of our work, we're only able to take on instructions where there's a clear and lawful basis for the enquiry, such as a solicitor already instructed, a court order etc.

All our work adheres to ICO and UK GDPR compliance, ensuring every matter is handled properly and lawfully, protecting ourselves, our clients, and the subject of the enquiry alike.